Return Policy
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a 14-day money-back guarantee under the following conditions:
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Eligibility:
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You must request a return within 14 calendar days of receiving the item.
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To be eligible for a refund, the product must be in the same condition that you received it, with all original packaging and accessories.
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Return Shipping Costs:
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The buyer is responsible for all return shipping costs.
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We recommend using a trackable shipping service or purchasing shipping insurance to ensure the product reaches us safely, as we cannot guarantee receipt of your returned item.
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Refund Process:
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within [X] business days to the original method of payment.
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Please note that original shipping fees (if any) are non-refundable.
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Exclusions (if applicable):
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Certain items may not be eligible for return due to hygiene or other specific reasons (e.g., perishable goods, downloadable products, personalized items).
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Sale or clearance items may be final sale unless otherwise noted.
If you have any questions about this policy or need assistance initiating a return, please contact us above. We appreciate your business and strive to make our return process as transparent and straightforward as possible.
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